Helplines

If you or someone you know is needing urgent care or assistance, contact a helpline, as listed below.

Urgent help

For Australia, call triple zero (000). You can also call Lifeline on 13 11 14.

Organisation Who it helps most Contact & Availability Website
Beyond Blue Provide support programs to address issues related to depression, suicide, anxiety disorders and other related mental illnesses with a very wide range of offerings, services, and audiences. 1300 22 4636– chat online or email, 24/7 http://beyondblue.org.au
Blue Knot Foundation Helpline Helping most specifically with complex trauma issues. 1300 657 380 – between 9am – 5pm AEST, 7 days a week. http://blueknot.org.au
Butterfly Foundation’s National Helpline Deal specifically with issues relating to body image and eating disorders. 1800 33 4673 – 8am-midnight AEST, 7 days a week, chat online or email http://butterfly.org.au
Headspace Provide free online and telephone support to people aged 12-25 and their families and friends. 1800 650 890 – 9am-1am AEST, 7 days a week, chat online or email. http://headspace.org.au
Friendline Support anyone who’s feeling lonely, feels the need to connect or wants a chat. 1800 424 287 – 7 days a week, call or chat. http://friendline.org.au
Kids Helpline Specifically for children and young people aged 5-25. 1800 55 1800 – call for confidential and private counselling services, 24/7. http://kidshelpline.com.au
Lifeline Provide crisis counselling, support groups, and suicide prevention services. 0477 13 11 14 – text, 12pm to midnight AEST or chat online http://lifeline.org.au
Mensline Australia Offer professional telephone and online counselling to men in Australia. 1300 78 99 78 – chat online or video chat, 24/7. http://mensline.org.au
Mindspot A free telephone and online service for people with anxiety, stress, low mood or depression, with an online assessment and treatment. 1800 61 44 34 http://mindspot.org.au
QLife Provide nationwide online and telephone support LGBTQ+ related issues and questions. 1800 184 527 – 3pm – midnight AEST, 7 days a week. http://qlife.org.au
PANDA Provide support for issues related to perinatal anxiety and depression. 1300 726 306 – 9am – 7:30pm AEST, Mon-Fri. http://panda.org.au
SANE Australia Provide support to anyone in Australia affected by complex mental health issues. 1800 18 7263  – 10am – 10pm AEST, Mon – Fri, call or chat online. http://sane.org
Suicide Callback Service Provide support if you or someone you know is feeling suicidal. 1300 659 467 – call, 24/7. http://suicidecallbackservice.org.au
Open Arms Provide free and confidential counselling to anyone who has served at least one day in the ADF, including their families.

1800 011 046 – call, 24/7.

http://openarms.gov.au

Beyond Blue

  • Provide support programs to address issues related to depression, suicide, anxiety disorders and other related mental illnesses with a very wide range of offerings, services, and audiences.
  • 1300 22 4636– chat online or email, 24/7
  • http://beyondblue.org.au

Blue Knot Foundation Helpline

  • Helping most specifically with complex trauma issues.
  • 1300 657 380 – between 9am – 5pm AEST, 7 days a week.
  • http://blueknot.org.au

Butterfly Foundation’s National Helpline

  • Deal specifically with issues relating to body image and eating disorders.
  • 1800 33 4673 – 8am-midnight AEST, 7 days a week, chat online or email
  • http://butterfly.org.au

Headspace

  • Provide free online and telephone support to people aged 12-25 and their families and friends.
  • 1800 650 890 – 9am-1am AEST, 7 days a week, chat online or email.
  • http://headspace.org.au

Friendline

  • Support anyone who’s feeling lonely, feels the need to connect or wants a chat.
  • 1800 424 287 – 7 days a week, call or chat.
  • http://friendline.org.au

Kids Helpline

  • Specifically for children and young people aged 5-25.
  • 1800 55 1800 – call for confidential and private counselling services, 24/7.
  • http://kidshelpline.com.au

Lifeline

  • Provide crisis counselling, support groups, and suicide prevention services.
  • 0477 13 11 14 – text, 12pm to midnight AEST or chat online
  • http://lifeline.org.au

Mensline Australia

  • Offer professional telephone and online counselling to men in Australia.
  • 1300 78 99 78 – chat online or video chat, 24/7.
  • http://mensline.org.au

Mindspot

  • A free telephone and online service for people with anxiety, stress, low mood or depression, with an online assessment and treatment.
  • 1800 61 44 34
  • http://mindspot.org.au

QLife

  • Provide nationwide online and telephone support LGBTQ+ related issues and questions.
  • 1800 184 527 – 3pm – midnight AEST, 7 days a week.
  • http://qlife.org.au

PANDA

  • Provide support for issues related to perinatal anxiety and depression.
  • 1300 726 306 – 9am – 7:30pm AEST, Mon-Fri.
  • http://panda.org.au

SANE Australia

  • Provide support to anyone in Australia affected by complex mental health issues.
  • 1800 18 7263  – 10am – 10pm AEST, Mon – Fri, call or chat online.
  • http://sane.org

Suicide Callback Service

Open Arms

  • Provide free and confidential counselling to anyone who has served at least one day in the ADF, including their families.
  • 1800 011 046 – call, 24/7.
  • http://openarms.gov.au

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