Helplines
If you or someone you know is needing urgent care or assistance, contact a helpline, as listed below.
Urgent help
For Australia, call triple zero (000). You can also call Lifeline on 13 11 14.
| Organisation | Who it helps most | Contact & Availability | Website |
|---|---|---|---|
| Beyond Blue | Provide support programs to address issues related to depression, suicide, anxiety disorders and other related mental illnesses with a very wide range of offerings, services, and audiences. | 1300 22 4636– chat online or email, 24/7 | http://beyondblue.org.au |
| Blue Knot Foundation Helpline | Helping most specifically with complex trauma issues. | 1300 657 380 – between 9am – 5pm AEST, 7 days a week. | http://blueknot.org.au |
| Butterfly Foundation’s National Helpline | Deal specifically with issues relating to body image and eating disorders. | 1800 33 4673 – 8am-midnight AEST, 7 days a week, chat online or email | http://butterfly.org.au |
| Headspace | Provide free online and telephone support to people aged 12-25 and their families and friends. | 1800 650 890 – 9am-1am AEST, 7 days a week, chat online or email. | http://headspace.org.au |
| Friendline | Support anyone who’s feeling lonely, feels the need to connect or wants a chat. | 1800 424 287 – 7 days a week, call or chat. | http://friendline.org.au |
| Kids Helpline | Specifically for children and young people aged 5-25. | 1800 55 1800 – call for confidential and private counselling services, 24/7. | http://kidshelpline.com.au |
| Lifeline | Provide crisis counselling, support groups, and suicide prevention services. | 0477 13 11 14 – text, 12pm to midnight AEST or chat online | http://lifeline.org.au |
| Mensline Australia | Offer professional telephone and online counselling to men in Australia. | 1300 78 99 78 – chat online or video chat, 24/7. | http://mensline.org.au |
| Mindspot | A free telephone and online service for people with anxiety, stress, low mood or depression, with an online assessment and treatment. | 1800 61 44 34 | http://mindspot.org.au |
| QLife | Provide nationwide online and telephone support LGBTQ+ related issues and questions. | 1800 184 527 – 3pm – midnight AEST, 7 days a week. | http://qlife.org.au |
| PANDA | Provide support for issues related to perinatal anxiety and depression. | 1300 726 306 – 9am – 7:30pm AEST, Mon-Fri. | http://panda.org.au |
| SANE Australia | Provide support to anyone in Australia affected by complex mental health issues. | 1800 18 7263 – 10am – 10pm AEST, Mon – Fri, call or chat online. | http://sane.org |
| Suicide Callback Service | Provide support if you or someone you know is feeling suicidal. | 1300 659 467 – call, 24/7. | http://suicidecallbackservice.org.au |
| Open Arms | Provide free and confidential counselling to anyone who has served at least one day in the ADF, including their families. |
1800 011 046 – call, 24/7. |
http://openarms.gov.au |
Beyond Blue
- Provide support programs to address issues related to depression, suicide, anxiety disorders and other related mental illnesses with a very wide range of offerings, services, and audiences.
- 1300 22 4636– chat online or email, 24/7
- http://beyondblue.org.au
Blue Knot Foundation Helpline
- Helping most specifically with complex trauma issues.
- 1300 657 380 – between 9am – 5pm AEST, 7 days a week.
- http://blueknot.org.au
Butterfly Foundation’s National Helpline
- Deal specifically with issues relating to body image and eating disorders.
- 1800 33 4673 – 8am-midnight AEST, 7 days a week, chat online or email
- http://butterfly.org.au
Headspace
- Provide free online and telephone support to people aged 12-25 and their families and friends.
- 1800 650 890 – 9am-1am AEST, 7 days a week, chat online or email.
- http://headspace.org.au
Friendline
- Support anyone who’s feeling lonely, feels the need to connect or wants a chat.
- 1800 424 287 – 7 days a week, call or chat.
- http://friendline.org.au
Kids Helpline
- Specifically for children and young people aged 5-25.
- 1800 55 1800 – call for confidential and private counselling services, 24/7.
- http://kidshelpline.com.au
Lifeline
- Provide crisis counselling, support groups, and suicide prevention services.
- 0477 13 11 14 – text, 12pm to midnight AEST or chat online
- http://lifeline.org.au
Mensline Australia
- Offer professional telephone and online counselling to men in Australia.
- 1300 78 99 78 – chat online or video chat, 24/7.
- http://mensline.org.au
Mindspot
- A free telephone and online service for people with anxiety, stress, low mood or depression, with an online assessment and treatment.
- 1800 61 44 34
- http://mindspot.org.au
QLife
- Provide nationwide online and telephone support LGBTQ+ related issues and questions.
- 1800 184 527 – 3pm – midnight AEST, 7 days a week.
- http://qlife.org.au
PANDA
- Provide support for issues related to perinatal anxiety and depression.
- 1300 726 306 – 9am – 7:30pm AEST, Mon-Fri.
- http://panda.org.au
SANE Australia
- Provide support to anyone in Australia affected by complex mental health issues.
- 1800 18 7263 – 10am – 10pm AEST, Mon – Fri, call or chat online.
- http://sane.org
Suicide Callback Service
- Provide support if you or someone you know is feeling suicidal.
- 1300 659 467 – call, 24/7.
- http://suicidecallbackservice.org.au
Open Arms
- Provide free and confidential counselling to anyone who has served at least one day in the ADF, including their families.
- 1800 011 046 – call, 24/7.
- http://openarms.gov.au
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